Shipping policy

SHIPPING POLICY

At NAYAB Spices, we strive to deliver your orders promptly and securely. Please read our shipping policy carefully to understand how we handle shipping and delivery.

1. Order Processing Time

Orders are typically processed within 1-2 business days after payment confirmation.
During peak seasons or promotional periods, processing times may be slightly longer.

2. Shipping Methods and Delivery Time

We use trusted courier partners to deliver your orders.
Estimated delivery times vary depending on your location but generally range from 3 to 7 business days within Pakistan.
Delivery times are estimates and not guaranteed. Delays may occur due to factors beyond our control, such as courier service issues, weather conditions, or customs clearance.

3. Shipping Charges

Shipping fees are calculated based on order weight, size, and delivery location and will be displayed at checkout.
We may offer free shipping promotions subject to minimum order values, as specified on our website.

4. Order Tracking

Once your order ships, you will receive a confirmation email with tracking information.
You can track your shipment through the courier’s website using the provided tracking number.

5. Shipping Address

Please ensure that your shipping address is complete and accurate to avoid delivery issues.
NAYAB Spices is not responsible for delays or lost packages caused by incorrect or incomplete address information.

6. International Shipping

Currently, we only ship within Pakistan.
International orders are not accepted at this time.

7. Delivery Issues

If your package is lost, damaged, or delayed, please contact us immediately at info@nayabspices.com or +92 321 4777757.
We will work with the courier to resolve the issue as quickly as possible.

8. Risk and Title

Once the package is handed over to the courier, risk and title transfer to the customer.
Please inspect your package upon receipt and report any damage or issues promptly.